Wednesday, May 03, 2006
Is the future of kiosks in banking? Certainly there is a strong case to be made for this. Banking, especially if coupled with micro-finance, is information-rich, yet can touch every member of a community. Banks, by definition, have deep pockets to ride out short-term problems. And, there is a vast market to tap. For these reasons, it may well be that the leadership shown by ICICI will be copied by other banks who want to address this large market. Feynman and Prahlad can't both be wrong ("There's plenty of space at the bottom")!
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